IVRS: Forgotten but Not Gone While many companies are starting to understand the value of increasing customer satisfaction over the […]
Tagged: Call Center, Customer Service, IVRS | Leave a Comment »
IVRS: Forgotten but Not Gone While many companies are starting to understand the value of increasing customer satisfaction over the […]
Tagged: Call Center, Customer Service, IVRS | Leave a Comment »
In qualitative research, the moderator can easily influence depth interview of focus groups respondents’ thoughts and opinions. Because the moderator […]